Terms of service

Payment

We accept Visa, MasterCard and Paypal via our PayPalPro checkout account.

Order Confirmation

You will receive an order confirmation email as soon as you have placed an order. If you do not receive this email please contact commande@badmonkeyinc.com, so that we may investigate and confirm that your order has been placed successfully.

Pricing

We do our best to ensure that all prices on our website are up-to-date and current at all times. However, despite our best efforts some prices may be inaccurate. It may be necessary to change prices either up or down, from time to time. Any price changes will be confirmed to you at the time of ordering. We reserve the right to alter prices at any time.

Product Information

Each product purchased is sold subject to its product description. We will take all reasonable care to ensure that all details, descriptions, and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the website as up-to-date as possible, the information, including product descriptions, appearing on this website at a particular time may not always reflect the position at the exact moment you place an order. We reserve the right to withdraw the product from sale at the incorrect description and/or image shown and cancel your order.

Nothing in any description of products or photography shall constitute a representation or warranty with respect to such products. We are not responsible for typographical errors or omissions relation to pricing, availability, text, or photography.

Cancellation

If you wish to cancel an order, you may do so by contacting us at commande@badmonkeyinc. com. You must do this within 48 hours of placing the order. If the order has already been packaged and arrangements have been made for it to be sent out to you, your products are non-refundable.

CONTRACTUAL INFORMATION:

Order acceptance

Order acceptance and the completion of the contract between you and Bad Monkey Popcorn will take place on the delivery of the products ordered by you, unless we have notified you that we do not accept your order or you have canceled it in accordance with the instructions above. Non-acceptance of an order may be a result of one of the following:

1. The product you ordered being unavailable from stock
2. Our inability to obtain authorization for your payment
3. The identification of a pricing or product description error
4. If there are any problems with your order, you will be contacted by our e-commerce customer services team

We reserve the right to reject any offer to purchase by you at any time. We will take all responsible care, in so far as in our power to do so, to keep the details of your order and payment secure but in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or order from the website.

Payment

All prices are inclusive of tax (where applicable) at the current rates and are correct at the time of entering the information onto the system. The total cost of your order is the price of the products ordered plus delivery and sales tax (where applicable). You must confirm that the credit or debit card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorize payment to us, we will not be liable for any delay or non-delivery.

Refusal of Transaction and Eligibility to Purchase

We reserve the right to withdraw any products from this website at any time and/or remove or edit any materials or content on this website.

Liability Disclaimer

Bad Monkey Popcorn’s total liability for any claim however shall not exceed the price of the goods supplied by Bad Monkey Popcorn to the customer. Bad Monkey Popcorn shall not be liable for any consequential loss whether this arises from a breach of duty in contract or in any other way, save where such liability is imposed upon Bad Monkey by statute. Bad Monkey Popcorn cannot accept any liability for a failure to comply with instructions specifically stated on the Website or in the catalogue. Bad Monkey Popcorn does not limit in any way our liability for death or personal injury caused by our negligence or willful misconduct.

Bad Monkey Popcorn endeavors to check the accuracy of the information on this site. However, Bad Monkey Popcorn does not warrant that such information will be error free and the user acknowledges that information, products and services published on this web site may include inaccuracies and typological errors.

Website

Every effort is made to ensure that this website is free from viruses and defects however, this cannot be guaranteed. Bad Monkey Popcorn shall not be liable to any person for loss or damage which may arise as a result of any failure by you to protect your password or account. You are responsible for the confidentiality of your password and account and any activities that occur under your account. Bad Monkey Popcorn shall not be liable to any person for loss or damage which may arise to computer equipment as a result of using this website.

Security

Our secure server software encrypts all of your personal information, including name, address and credit card details. Information remains scrambled whenever it is transmitted over the web

Data Protection and Privacy Policy

Please see our Privacy Policy.

Law and Jurisdiction

This agreement and the relationship between you and Bad Monkey Popcorn shall be governed by the laws of Canada without regard to its conflict of law provisions. The Canadian authority shall have exclusive jurisdiction over any dispute arising from or relating to this agreement. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the services provided on this Site or through this agreement must be filed within 1 year after such claim or cause of action arose or be forever barred.

Any other questions?

If you have any questions on any aspect relating the online shop of Bad Monkey Popcorn please contact:
Email: commande@badmonkeyinc.com
Phone: (514) 903-3030
Mailing Address:
Bad Monkey Popcorn
3660 Boulevard Poirier, Saint-Laurent, QC H4R 2J5