514-903-3030
info@badmonkeyinc.com

Frequently Asked Questions

PRODUCTS

What are the ingredients in Bad Monkey products?

  • Click here for ingredient information. 

Are Bad Monkey products vegan?

  • Yes, they are. 

Are Bad Monkey products Kosher?

  • Yes, they are. 

What is the Shelf Life for Bad Monkey Products?

  • The Shelf Life is approximately 10 months.  

ALLERGEN INFORMATION

Are Bad Monkey products Dairy-Free?

  • Yes, they are. There is no dairy used in our facility.

Are Bad Monkey products safe for someone with a nut-allergy?

  • Yes, they are. Our facility is certified peanut and nut free.

SHIPPING 

Do we offer free shipping?

  • Yes, shipping is free across Canada. 

Do we ship outside of Canada?

  • Yes, but please contact commande@badmonkeyinc.com to order. 

How long does it take for an order to be shipped?

  • Once an order comes in, it will be shipped within 48 hours from our warehouse.

Can you ship to a PO Box?

  • No, we do not ship to PO Boxes. 

RETURN/EXCHANGE POLICY 

What is our return/ exchange  policy? 

  • All Bad Monkey products are non-refundable and non-exchangeable. In the case of damaged items or if you have any concerns about the products we send you, please reach out to commande@badmonkeyinc.com

COLLABORATIONS 

Do we work with influencers?

  • If you’re an influencer or would like to be a brand ambassador, please contact marketing@badmonkeyinc.com
  • We are always interested in connecting with our Bad Monkey fans.

Do we collab with other brands?

  • Yes! We love working with other awesome brands, connect with us by emailing marketing@badmonkeyinc.com 

PURCHASING BAD MONKEY POPCORN

Where are Bad Monkey products available? 

  • We are available in stores across Canada including Metro,  IGA, Maxi, Provigo, No Frills, Super C.
  • You can also order our products to be shipped directly to your home, visit our store now.

CUSTOMER SERVICE QUESTIONS / CONCERNS

Please email commande@badmonkeyinc.com or call us at (514) 903-3030. Someone from our team will get back to you within 1-2 business days (Monday – Friday from 9AM to 4PM).