514-903-3030
info@badmonkeyinc.com

Frequently Asked Questions

PRODUCTS

What are the ingredients in Bad Monkey products?

  • Click here for ingredient information. 

Are Bad Monkey products vegan?

  • Yes, they are. 

Are Bad Monkey products Kosher?

  • Yes, they are. 

What is the Shelf Life for Bad Monkey Products?

  • The Shelf Life is approximately 10 months.  

ALLERGEN INFORMATION

Are Bad Monkey products Dairy-Free?

  • Yes, they are. There is no dairy used in our facility.

Are Bad Monkey products safe for someone with a nut-allergy?

  • All of our popcorn are, Our facility is certified peanut and nut free.
    Please consult us for the free gifts (other than popcorn) that you received inside your monkey box.

SHIPPING 

Do we offer free shipping?

  • Yes, shipping is free across Canada. 

Do we ship outside of Canada?

  • Yes, but please contact commande@badmonkeyinc.com to order. 

How long does it take for an order to be shipped?

  • Once an order comes in, it will be shipped within 48 hours from our warehouse.

Can you ship to a PO Box?

  • No, we do not ship to PO Boxes. 

RETURN/EXCHANGE POLICY 

What is our return/ exchange  policy? 

  • All Bad Monkey products are non-refundable and non-exchangeable. In the case of damaged items or if you have any concerns about the products we send you, please reach out to commande@badmonkeyinc.com

COLLABORATIONS 

Do we work with influencers?

  • If you’re an influencer or would like to be a brand ambassador, please contact marketing@badmonkeyinc.com
  • We are always interested in connecting with our Bad Monkey fans.

Do we collab with other brands?

  • Yes! We love working with other awesome brands, connect with us by emailing marketing@badmonkeyinc.com 

PURCHASING BAD MONKEY POPCORN

Where are Bad Monkey products available? 

  • We are available in stores across Canada including Metro,  IGA, Maxi, Provigo, No Frills, Super C.
  • You can also order our products to be shipped directly to your home, visit our store now.

CUSTOMER SERVICE QUESTIONS / CONCERNS

Please email commande@badmonkeyinc.com or call us at (514) 903-3030. Someone from our team will get back to you within 1-2 business days (Monday – Friday from 9AM to 4PM).