Frequently Asked Questions
What are the ingredients in Bad Monkey products?
- Click here for ingredient information.
Are Bad Monkey products vegan?
- Yes, they are.
Are Bad Monkey products Kosher?
- Yes, they are.
What is the Shelf Life for Bad Monkey Products?
- The Shelf Life is approximately 10 months.
Are Bad Monkey products Dairy-Free?
- Yes, they are. There is no dairy used in our facility.
Are Bad Monkey products safe for someone with a nut-allergy?
- Yes, they are. Our facility is certified peanut and nut free.
Do we offer free shipping?
- Yes, shipping is free across Canada.
Do we ship outside of Canada?
- Yes, but please contact firstname.lastname@example.org to order.
How long does it take for an order to be shipped?
- Once an order comes in, it will be shipped within 48 hours from our warehouse.
Can you ship to a PO Box?
- No, we do not ship to PO Boxes.
What is our return/ exchange policy?
- All Bad Monkey products are non-refundable and non-exchangeable. In the case of damaged items or if you have any concerns about the products we send you, please reach out to email@example.com.
Do we work with influencers?
- If you’re an influencer or would like to be a brand ambassador, please contact firstname.lastname@example.org
- We are always interested in connecting with our Bad Monkey fans.
Do we collab with other brands?
- Yes! We love working with other awesome brands, connect with us by emailing email@example.com
PURCHASING BAD MONKEY POPCORN
Where are Bad Monkey products available?
- We are available in stores across Canada including Metro, IGA, Maxi, Provigo, No Frills, Super C.
- You can also order our products to be shipped directly to your home, visit our store now.
CUSTOMER SERVICE QUESTIONS / CONCERNS
Please email firstname.lastname@example.org or call us at (514) 903-3030. Someone from our team will get back to you within 1-2 business days (Monday – Friday from 9AM to 4PM).